your security guarantee

The all-in service contract
A sign of confidence

Benoit Security is your trusted partner for electronic security systems. Our service contract gives you peace of mind with annual maintenance and a technical response from our control room. Does your system have a malfunction or problem? No worries, rest assured. We’ve got your back. Your all-in annual contract is your guarantee that your system will always be in top condition thanks to regular maintenance. It means that you will never face unpleasant surprises. Our service contract is tailored to your system and you can cancel it at any time. It includes:

  • Annual maintenance
  • INCERT certificate
  • Technical interventions
  • Connection to the control room
  • Transmission 2G\4G
  • System updates
  • Report history
  • Transparent communication

24h support

Our team of 30 first-rate colleagues is ready to help you 24/7. We answer your call immediately and we nearly always resolve your query or problem the same day. When you call us or send a report, our remote support team takes control of your system remotely to rapidly evaluate the situation. A technician will then visit you on site, or our technical service desk will continue to help you remotely.
  • Waregem +32 (0)56 60 41 19
  • Knokke +32 (0)50 60 20 20
  • Roosdaal +32 (0)54 32 32 03

 

 

TeamViewer

Our technical team will help you promptly. You may be asked to allow the team to temporarily access your system remotely to solve the problem more quickly. When they ask you, click on the image below for direct support.

TeamViewer

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